BelgraviaPRO Head Office - NSW

• Lead multiple tourism and holiday park operations
• Drive commercial growth, performance and continuous improvement
• Coach high-performing Park Managers and regional teams

Lead a multi-site tourism portfolio, drive commercial performance, develop leaders and deliver exceptional operational outcomes.

Are you a commercially astute operations leader with a passion for driving performance across multiple sites?

Belgravia Parks is seeking an experienced Business Operations Manager to lead a diverse regional portfolio of tourism and holiday park facilities. Reporting to the Chief Operating Officer – Tourism, this pivotal leadership role will drive operational excellence, commercial success, guest experience standards, and continuous improvement across multiple locations.

This is an exciting opportunity for a strategic and hands-on leader who thrives in fast-paced environments, enjoys developing high-performing teams, and can balance operational, financial, and stakeholder priorities.

What You'll Be Doing

• As the Business Operations Manager, you will:
• Lead operational performance across a multi-site tourism portfolio
• Coach, mentor and develop a team of Park Managers to achieve excellence
• Drive financial performance through budgeting, forecasting and KPI management
• Ensure compliance with safety, risk, governance and contractual obligations
• Support business growth, contract retention and new opportunities
• Build strong relationships with Councils, community stakeholders and key partners
• Identify and implement continuous improvement initiatives and operational efficiencies
• Oversee capital works programs and asset performance across the portfolio
• Use data and insights to inform decision-making and enhance business outcomes

What You'll Bring

• To be successful in this role, you will have:
• Extensive experience managing multi-site or multi-unit operations
• Proven success delivering strong commercial and financial outcomes
• Strong financial acumen, including budgeting, forecasting and performance analysis
• Demonstrated ability to lead, engage and develop high-performing teams
• Experience managing complex stakeholder relationships
• Excellent communication, coaching and influencing skills
• A proactive and solutions-focused approach to continuous improvement

Desirable Experience

• Tourism, hospitality, holiday parks or facilities management experience
• Community-focused or contract management environments
• Exposure to Power BI or similar reporting platforms
• Knowledge of grounds, horticulture or asset management operations

Why Join Belgravia Parks?
At Belgravia Parks, you'll be part of a purpose-driven organisation that creates exceptional experiences for guests and communities across Australia. We are committed to innovation, operational excellence, inclusion, and developing our people to achieve outstanding results.

Required Checks & Certifications

• Current First Aid and CPR Certification
• Working with Children Check (or equivalent)
• National Police Check

This role offers the opportunity to make a significant impact through leadership, business improvement, and strategic growth initiatives within a thriving and expanding portfolio.

If you're an experienced multi-site leader ready to drive operational excellence and commercial success, we'd love to hear from you. Apply now.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain national police check and a Working with Children check.  

BelgraviaPRO is a place where we can all be ourselves and succeed on merit.  We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected].