VIC, Lake Colac Holiday Park 3250

• Exciting Tourism Opportunity
• Be part of a dynamic guest experience focused team
• Manage and maintain a hidden gem of a park right on Lake Colac foreshore

An exciting opportunity to manage a holiday park in beautiful Southwest Victoria.

The Location

Located in Southwestern Victoria on the doorstep of the Great Otway National Park and close to some of Victoria's most-loved natural attractions, The Holiday Park is nestled lakeside between beautiful botanical gardens, flowing creek and bird sanctuary this site is proudly to be managed by Belgravia Pro.

Guests enjoy their stay via our newly installed Studio Cabins, Caravans, RVs, Motorhomes, Campervans, or Tents in a powered or un-powered site. All situated on landscaped grounds with facilities and services.

The Role

The Park Manager is responsible for the management of day-to-day operations of the park in accordance with the relevant documentation and for the maximum benefit of all stakeholders including property owners, guests, staff, and the company.

Level 5 Hospitality Industry (General) Award 2020, with provision of a powered site – must have own van. (Provisions may be arranged if you are able to reside within minutes of the park and able to attend to afterhours call outs when required)

Baseline roster 7 days on 2 days off midweek, Uniform and safety wear provided, laptop & mobile phone provision

About You

A Holiday Park individual who is hands on, highly customer focused, commercially minded to drive business development and a creative flare for local marketing and community engagement. Equally passionate about tourism, environment and culture whilst delivering exceptional guest first experiences.

You will be friendly, enthusiastic with a demonstrated ability to work effectively both independently and be part of a team. You are energetic with a hands-on approach, attention to detail and guest first experience approach. You possess proven experience in a similar role and available to work a flexible roster over a 7–10-day roster cycle including weekends, evenings, and public holidays.

Selection Criteria

• Proven experience in a similar single person operation role 
• Familiarity with RMS 9+ computerised booking system and good computer skills 
• An energetic and enthusiastic, hands-on approach 
• Outstanding customer service
• Grounds and Maintenance experience 
• Cleaning experience and Cabin presentation to a high standard
• Willingness to learn and apply our systems and processes
• Managing and rostering a small team 
• Well-developed communication, organisation, administration, and management skills 
• Demonstrated ability to interact with stakeholders in a professional manner 
• Availability to work across a seven- or ten-day roster which may include public holidays, weekends, early mornings, and evenings.  

Essential

• Holiday Park / Tourism experience
• First Aid Level 2 and Current CPR
• Current Australian Police Check (within 6 months)
• Working with Children's Check or equivalent
• Australian Driver's Licence

Key Accountabilities

• Being accountable for all business operation and guest experience
• Be hands-on and possess a positive can-do attitude
• Ability to problem solve in a fast-paced environment
• Lead and supervise teams
• Be accountable for the financial outcomes of the business
• Achievement of agreed KPI's

The Company

Belgravia PRO is a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks. Belgravia PRO has grown significantly since its conception in early 2018. We have parks in many parts of Australia and New Zealand and is looking for passionate & inspiring individuals to join our team. Belgravia PRO (BPro) is part of the Belgravia Health and Leisure Group.

Belgravia has its own registered training organisation, Belgravia Academy, where we encourage our people to enrol in role appropriate qualifications. Do you want to expand your skills and knowledge in Travel and Tourism? We can assist you.

If you like the sound of us, then jump in and submit your resume by clicking on the apply now button. We'd love to hear from you!

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check and hold level II first aid certificate.

Belgravia PRO is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected].