VIC, Belgravia Academy RTO - Bayswater 3153

Training Coordinator

The Role

Belgravia Group's RTO are seeking a highly organised and customer-focused Training Coordinator to join our team. In this pivotal role, you will be responsible for coordinating and scheduling training programs across multiple locations, ensuring trainers, students and clients have everything they need for a seamless learning experience.

Working closely with our National Training Manager, trainers and clients, you will manage course schedules, enrolments, travel coordination and student administration while maintaining compliance with Registered Training Organisation (RTO) requirements. Your ability to juggle competing priorities, communicate effectively with a wide range of stakeholders and maintain exceptional attention to detail will be key to your success.

This is an exciting opportunity for someone with previous RTO experience who thrives in a fast-paced environment and enjoys making a positive impact by delivering high-quality training programs.

Key Accountabilities

• Schedule short courses and qualifications across the Academy calendar both pro-actively and in response to demand. Work with clients, managers and National
• Training Manager to ensure this happens.
• Liaise with Trainers to ensure each course has appropriate trainers assigned and trainers have the resources they need to ensure a successful program.
• Ensure equipment is in place for each program, and report on any updates, alterations or new equipment that is required.
• Liaise with clients to ensure schedules are prioritised and training can take place.
• Track travel required to achieve schedule and raise travel requests when required.
• Have oversight of enrolment numbers on courses, and react in response to either cap student numbers, cancel programs, increase enrolment numbers, or create more programs.
• Undertake student administration and Team administration as needed, ensuring that the integrity of our Student Management System is maintained.
• Contact students and clients as needed to ensure all administration activity is accurate and complete, and that students are on track for attending training.
• Troubleshoot as needed.
• Other duties as directed by your manager.

Requirements for the Role

• Previous experience working with a Registered Training Organisation (RTO), and knowledgeable in RTO compliance applied to enrolment and completion.
• Highly organised, with excellent attention to detail and an ability to identify errors.
• Proven experience in scheduling training course across multiple states with multiple trainers and programs.
• Highly developed verbal and interpersonal skills, with the confidence and ability to communicate comfortably to a variety of people.
• Punctual and able to perform duties in a remote or onsite environment.
• A commitment to customer service.
• A commitment to Workplace Health & Safety and Child Safety.

Belgravia Academy (RTO ID 45497)

Belgravia Academy is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic, and sporting venues in 250 locations across Australia and New Zealand.

Belgravia Academy includes an Enterprise RTO – meaning it exists to serve its own staff. We have a dedicated team of people who have worked both across Belgravia and other exceptional employers to hone their knowledge and expertise within their chosen fields. We are involved in and accountable to the industries in which we deliver training. We deliver our programs and services within Belgravia and beyond.

Our programs include qualifications and short courses in:

• Health & Safety
• Travel & Tourism
• Hospitality & Wellness
• Sport & Aquatics
• Inclusion programs

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.  

Belgravia Academy is a place where we can all be ourselves and succeed on merit.  We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected].