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VIC, Higher State - Melbourne Airport 3045 - Lead a team
- Make a real difference to the community
- Great opportunity with a growing and entrepreneurial organisation
We are looking for an up and coming people leader to coach, inspire and lead the team! Full Time Contract About the Centre Located within Melbourne Airport, Higher State is a premium health, fitness and wellness destination designed for people on the move. Catering to travellers, airport employees and the local community, the facility offers a modern gym, group fitness, recovery and wellness services in a contemporary, high-quality environment. Higher State is more than a traditional fitness centre - it is a space where exceptional customer service, innovation and community come together to create an outstanding member experience. Open across extended trading hours to meet the demands of a dynamic airport environment, the venue provides a unique and fast-paced workplace unlike any other. As Venue Manager, you'll lead a passionate team, drive operational excellence, foster a high-performance culture and ensure every member and guest enjoys a premium experience. This is an exciting opportunity for an experienced leader to make a genuine impact in a flagship wellness facility while building strong relationships with key stakeholders and contributing to the continued growth and success of the business. The Opportunity We’re looking for a passionate Venue Manager to lead a high-performing team and deliver outstanding service to our community. This is a hands-on leadership role where you will drive operational success, build strong teams, and create memorable customer experiences. Key Responsibilities Ensure the safety and wellbeing of all visitors and employees through effective implementation of policies, procedures, and risk management strategies. Lead, coach and develop leaders to achieve KPIs via regular engagement, performance planning and tailored development plans. Build a high-performance, community-focused culture through visible, hands-on leadership. Achieve budgeted financial and operational targets. Maintain strong, collaborative relationships with local Council. Deliver a high-value customer service experience aligned to community needs. Recruit, train and develop a passionate and diverse team that reflects the Centre’s values and goals. Support staff growth with clear career pathways and succession planning. Maintain facilities to the required standards in line with contract and operational requirements.
About You You are an experienced leader who thrives in a dynamic environment. You bring: - Strong leadership and coaching capability
- Experience managing complex operations (leisure, fitness, hospitality, retail or similar)
- A passion for people, service, and community impact
- Excellent communication and stakeholder management skills
Essential Criteria Minimum 2 years’ experience managing a leisure, fitness, or aquatic facility Strong communication skills with the ability to influence and negotiate effectively Solid understanding of WHS legislation Demonstrated experience in planning and delivering operational, financial and workforce plans Current CPR Certificate Current First Aid Certificate (Level 2) National Police Check Legal working rights in Australia
Desirable If you are a person who is passionate about leisure and wants to utilise your skills and experience in the leisure industry, we want to hear from you! Why Join Us? - Lead a vibrant and engaged team
- Make a real impact in your local community
- Career growth and development opportunities
- Supportive and values-driven culture
To submit your application, click the Apply Now button! The Company Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic, sporting venues and caravan and camp grounds in over 180 locations across Australia and New Zealand. We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability. We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check. |
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