WA, Loftus Recreation Centre - Leederville 6007

• Great opportunity with a growing and entrepreneurial organisation

• Free facility access and great benefits

• Are you passionate about promoting health, fitness and leisure activities to the community?

• Do you possess the skills and ability to lead, develop and build on a team of passionate people?

• Central location with secure, undercover parking included

We are looking for an up-and-coming people leader to coach, inspire and lead the teams!

About the Site

In line with our commitment to operational excellence, safety and guest experience, an exciting opportunity has arisen to lead Loftus Recreation Centre.

Loftus Recreation Centre is a multi-facet leisure facility achieving an average of 700,000 visitations each year. Within the venue contains:

• 5 Court Multi Use Stadium
• Large 24/7 Health Club
• Premier Function Facilities
• Group Fitness Studio
• Coaching Zone
• Spin Studio
• Creche
• Cafe
• Creche
• Upgraded change rooms including a fully Accessible Adult Change Facility

The Role

A rare opportunity for someone who is passionate about delivering the highest level of customer service to lead and assist manage Loftus Recreation Centre located in Leederville.

This is an exciting time for Belgravia Leisure as we look to appoint a suitably qualified and experienced

The role focuses on helping to deliver guest-focused outcomes first and foremost and will support the health club. In the absence of the area manager, you will be responsible for leading the team and managing the facility. This requires the position holder to lead by example and hold a range of skills and capabilities.

Prior experience in industry sectors such as Health, Fitness, Aquatics, Hospitality, Tourism, Retail or Business is looked on favourably. You will be a proven team leader or people management and have an overall ability to lead, motivating a team and developing others.

Our leaders demonstrate flexibility, adaptability, resilience, and ability to accept feedback. 

The Venue Manager’s key accountabilities include:

• Day to day management of health and fitness team
• Day to day management of the Guest Experience team
• Ensuring that the team of site staff are operating effectively to deliver a safe, patron friendly site always open for use.
• Management of guest experience, customer service, sales, retention and health and fitness.
• Ensure that patron feedback is acted on and, over time, reduce any negative perception communicated by patrons regarding site operations.
• Ensure that presentation of the site is faultless and ensure that the site is maintained to high safety standards.  Aim for a model site with zero injuries
• Adhering to the WH&S processes and management systems provided by Belgravia and legislative regulatory standards
• To assist and support the Venue Manager in the growth of the membership base at the centre by generating leads whilst ensuring to provide professional service to both existing and prospective members

Essential

• Management experience
• Experience in leading Customer service and Health and Fitness teams
• Financial management experience, particularly around sales and growth of memberships
• HR/people management experience
• Working with Children (or equivalent)
• National Police Check
• Current First Aid Certificate (Level 2)
• Current CPR Certificate
• Legal working rights in Australia.

Desirable:

• Operational experience in Stadium facilities
• Great understanding of local government and processes

About the Perks

With an attractive salary to attract the right applicant you will be eligible to earn a bonus of up to 10% of your salary by achieving your key performance indicators. As a staff member of Belgravia Leisure, you will also have access to centre’s programs and facilities.

About the Qualifications

• National Police Check*
• Working with Children Check*
• Current CPR Certificate*
• Current First Aid Certificate (Level 2)*

*If you do not currently hold these qualifications you must be willing to acquire.

About the Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

Are you Interested?

If you are a person who is passionate about leisure and want to utilise your skills and experience in the leisure industry, we want to hear from you! 

This is a full-time opportunity; the successful applicant will be available to work across a span of hours across the week, including weekend work. To be eligible to apply for this position you must be eligible to work in Australia, with a valid driver licence and be willing to undergo a background check if requested.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.  

Belgravia Leisure is a place where we can all be ourselves and succeed on merit.  We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected].