NT, SWELL, Palmerston 0830

• Are you an outstanding people leader, ready to coach and inspire?
• Do you have a passion for a high level service delivery?
• Do you take safety, wellness and inclusion seriously?

The Role

This is an exciting time for Belgravia Leisure as we look to appoint a suitably qualified and experienced Centre Manager to continue to build and lead a passionate and engaged team at SWELL. 

As the Centre Manager you will be fully accountable for the facility’s operations, staff leadership, financial performance and program deliverables. You will deliver and drive exceptional customer service and a culture of teamwork. The Venue Manager will be a strong people leader who will be responsible for recruiting, developing and leading a skilful and passionate team. You will develop and execute plans through engagement with the leadership team, key stakeholders and Council.  

Key accountabilities 

• Ensuring the safety and well-being of visitors and employees through effective planning and oversight of polices, processes and procedures. 
• Coaching and developing staff to deliver KPIs through engagement, performance planning and individual development plans. 
• Leading a high-performance community minded culture through highly visible and hands-on leadership and team engagement. 
• Achieving budgeted performance targets. 
• Maintaining a high value relationship with our council partner. 
• Implementing a high value customer service proposition that addresses the needs of the customer base. 
• Training and development of staff to ensure staff have the required knowledge and capability levels to carry out their work and achieve their objectives. 
• Identify staff and develop career progression paths that lead to transparent and effective succession decisions when required. 
• Maintain the facility to approved standards in line with contract requirements. 

About You 

Possessing strong communication skills, you are able to build rapport and positive relationships with people. Ideally you will have experience in managing a team, working on and in the business, and a willingness to be the face of the facility.

With a flair and ability to positive influence and negotiate win-win outcomes, you lead by example. You are tech savvy and have a sound knowledge of health and safety legislation. You possess values such as integrity, excellence, courage, openness, respect leadership and accountability.  Its desirable you have a good understanding of local government and its processes. 

This position would suit someone with experience in event/function management or similar.

Essential

• Working with Children Check
• Police Check
• Current First Aid Certificate (Level 2)
• Current Pool Lifeguard Certificate
• Pool Operators Certificate
• Management Experience
• Financial Management Experience
• HR Management Experience

Desirable

• Current Pool Lifeguard Certificate
• Pool Operators Certificate
• Certificate III in Fitness
• Tertiary qualifications in a related field and/or extensive experience in Venue Management

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand. 

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen.  With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

If you like the sound of us, then jump in and submit your application. We’d love to hear from you!

Apply now !!

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.  

Belgravia Leisure is a place where we can all be ourselves and succeed on merit.  We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected].