Centre Manager

BK Swim Clyde North

• Enjoy a great work / life balance with mornings, evenings and weekend shifts
• Joining a fast growing organisation
• Future career pathways

This is a great opportunity for passionate and friendly coach who enjoys working with children and building skills in Swimming to life!

The Role

As a Centre Manager for our BK Swim Clyde North, you will be accountable for the overall success of their business unit, meeting or exceeding financial budgets and KPIs set out in the annual plans and business budgets. The Centre manager drives a safe, inclusive and positive culture of sales, service and operational excellence through strategic planning and staff training.

Key accountabilities

• Achieving or exceeding the centres operational and financial budgets through effective strong member growth and careful cost control
• Maximising profitability and setting/meeting sales targets including motivating staff to contribute effectively
• Delivery of sales training and ongoing sales coaching/mentoring of all centre staff
• Recruiting, training, supervising and appraising staff
• Resolving customer/parent queries and complaints with a service first attitude
• Coordination of staff rostering
• Coordination of staff training and professional development
• Facilitation of effective communication between and within staff but also with customers
• Ensuring compliance with health and safety legislation – for staff and customers – including child safety standards
• Preparing promotional plans and community outreach to drive memberships
• Liaising with head office and other centre’s management
• Effective implementation and use of business systems to drive an efficient business operation
• Coordinating maintenance of surrounding areas and Swimming Pool

ESSENTIAL:

• Customer service mindset
• Financial management experience
• Strong sales acumen
• Fanatical customer service mindset
• Passionate about children’s development in sport and sporting skills
• Working with Children Check
• National Police Check
• Senior First Aid Certificate
• CPR Certificate

DESIRABLE:

• • Knowledge of child learn to swim programming and the aquatics industry

If you like the sound of us, then jump in and submit your application. We’d love to hear from you!

Apply now !!

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.