NSW, Great Lakes Aquatic and Leisure Centre – Forster 2428

• Have you managed high-performing teams?

• Are you ready to coach, inspire and lead a cross-functional team at a keystone community facility?

• Do you have a successful track record in managing facilities, aquatic operations, sports & recreation, projects and management?

As a key member of our Centre's Leadership Team, the Assistant Venue Manager is the key team-focused community go-to, and facilitates other operational elements of a recreation and aquatic centre.

Great Lakes Aquatic and Leisure Centre consists of an indoor 25m & program pool, a spa, sauna, multi level Gym, creche and a 2 court indoor sports hall for friendly competition.

The Role:

The role focuses on helping to deliver guest-focused outcomes first and foremost and will take ownership over aquatic operations and support the swim school and health club. In the absence of the area manager, you will be responsible for leading the team and managing the facility. This requires the position holder to lead by example and hold a range of skills and capabilities.

Prior experience in industry sectors such as Health, Fitness, Aquatics, Hospitality, Tourism, Retail or Business is looked on favourably. You will be a proven team leader or people management and have an overall ability to lead, motivating a team and developing others.

Our leaders demonstrate flexibility, adaptability, resilience, and ability to accept feedback. You will need to also have an understanding of WHS and risk including the Guidelines for Safe Pool Operations and NSW Health regulations.

Key Responsibilities:

• Lead the Duty Manager and Lifeguard teams to ensure safe and efficient aquatic operations.

• Supervise a workforce of 58 casual employees across all facility functions.

• Coordinate centre‑wide events and maintain the organisation's social media presence.

• Support the Guest Experience Team Leader by managing escalations and implementing service improvements.

• Provide key support to the Aquatic Program Coordinator by overseeing the swim school, including bookings and program coordination.

• Support the Health Club Coordinator by overseeing daily health club operations and group fitness scheduling.

Desired Qualifications:

• Royal Life Saving Pool Lifeguard Certificate

• Current First Aid Certificate- this is essential in our contract

• Royal Life Saving Pool Operations Certificate

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $400M, the group are looking for the best and brightest to assist with taking the organisation into the future.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check