NSW, Andrew Boy Charlton Pool - Sydney 2000

• Great career paths and development with an entrepreneurial organisation
• Free facility access 
• Enjoy a great work / life balance with mornings, evenings and weekend rosters

We are on the hunt for an outstanding people leader to coach, inspire and lead the team at our fantastic seasonal pool!

The Venue

Andrew Boy Charlton Pool is an eight-lane outdoor heated salt-water 50-metre swimming pool on the shore of Woolloomooloo Bay in the Domain in Sydney, Australia, near the Royal Botanic Gardens.

The Role

In the City of Sydney contract within Belgravia Leisure, we have a vacancy for a Venue Manager. As the key member of the Leadership Team, you will be responsible for the financial and operational performance of the Centre. Working closely with the Area Operations Manager, the role’s focus is on delivering results within a positive environment that encourages colleagues across all functions e.g., aquatics, fitness and customer experience to excel and reach full potential.

Accountabilities

• Leading a venue that is friendly, welcoming and supportive
• Ensuring the Centre operates in full compliance with laws, regulations and professional standards
• Ensuring the site is achieving its commercial, operational and client relationship objectives to fulfil the contractual terms of our partnership with the City
• Ensuring Centre facilities and equipment are well presented and maintained
• Driving a culture of exceptional customer experiences, diversity, and high-performing teams
• Conducting regular Centre management meetings, and effectively communicating purpose, vision and values of the contract within each colleague
• Managing, leading and coaching direct reports, including meeting with them monthly to ensure they understand the expectations of their role, and can realise their potential
• Reviewing the Centre’s monthly Profit & Loss Report and applying corrective actions
• Embedding a customer-centric culture throughout the Centre, and ensuring all services and programs are underpinned by best practice customer service delivery

Skills and Experience:

• Strong communication and interpersonal skills, with the ability to positively influence and negotiate
• Commercial acumen and financial management skills
• Ability to achieve multi-functional results
• Ability to innovate, problem-solve, make decisions in line with company policy and agreed parameters
• Highly developed performance coaching abilities
• Experience in the planning and execution of operational, financial and people plans
• Sound knowledge of health and safety legislation.

Essential qualifications:

• Royal Life Saving Pool Lifeguard Certificate
• Pool Operations Certificate

 If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a health training environment, we want to hear from you!

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes: 

• A dedicated contact person to receive expressions of interest in the job, and complete a verbal job application during which the person answers questions over the telephone. 
• Allowing a short video submission describing their application for the job
• Allowing a support person during an interview

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.