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Contact Centre Consultant
NSW - Newcastle and the Hunter Region
Contact Centre Consultant
NSW, Newcastle and the Hunter Region
Want to build a career?
Looking for flexibility to fit in with your lifestyle?
Keen to access some great perks and benefits along the way
Belgravia Health & Fitness’ customer care team is looking for passionate Contact Centre Consultants to deliver exceptional customer service.
The Role
We are looking for passionate people who are prepared to put the customer at the centre of everything they do by delivering exceptional service.
Here are some things you’ll be doing:
Customer communication through phone, email, social platforms and SMS
Provide excellent customer service, by responding to customer's needs
Ensure the quality of service meets agreed customer service standards
Develop positive relationships with customers to provide the best customer experience
We are looking for part-time team members who are available and flexible to work on weekdays and weekends. Flexible working arrangements.
No experience required, all training provided.
About you
A can-do attitude
Shows attention to detail
Great telephone manner
Team player
Fast learner
Good computer skills
Positive, friendly, helpful and energetic
Requirements
Customer service and administration experience
High resilience to pressure
Attention to detail
Good ability to problem solve and can multitask efficiently
Police Check
Working with Children Check
Current First Aid & CRP Certificate
Benefits
Free Gym membership
Discounted Golf memberships
Discounted Accommodation benefits
Great starting salary
Be part of a dynamic and growing team
Fun work culture aimed at seeing you succeed
Plus, many more staff benefits
If you like the sound of us, then submit your application and apply now. We'd love to hear from you.
If you have any questions or require further information please contact Tess Hinchey at [email protected]
We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.
Belgravia Health & Fitness is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected].
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