The Role
The Gymnastics Centre Manager is accountable for the overall success of their business unit, meeting or exceeding financial budgets and membership KPIs set out in the annual plans and business budgets. The Centre manager drives a safe, inclusive and positive culture of memberships, service and operational excellence through great planning and staff mentoring and training.
This will be a full-time position comprising of a 38-hour week.
The successful applicant will be available for weekend and weekday evening hours, as required by the centre’s time-table requirements. The successful applicant will be offered a healthy remuneration package tailored to your qualifications and experience.
Key Accountabilities
- Achieve great customer service for both participant and parents
- Achieving or exceeding the centres operational and financial budgets through effective strong member growth and careful cost control
- Maximising profitability and setting/meeting membership and participation targets including motivating staff to contribute effectively
- Recruiting, training, supervising and appraising staff
- Resolving customer/parent queries and complaints with a service first attitude
- Ensuring compliance with health and safety legislation – for staff and customers – including child safety standards
- Preparing localised promotional plans and community outreach to drive memberships
- Liaise with the Gymnastics Coach to ensure the preparation of quality, safe and innovative gymnastics programs
ESSENTIAL:
- Customer service mindset
- Financial management experience
- Strong sales acumen
- Fanatical customer service mindset
- Passionate about children’s development in sport and sporting skills
- Working with Children Check
- National Police Check upon onboarding
- Senior First Aid Certificate
- Current CPR Certificate
DESIRABLE:
- Knowledge of child gymnastic programs and the gymnastic industry
- Gymnastics qualifications
The Company
Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.
We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.
If you like the sound of us, then jump in and submit your application.
We’d love to hear from you!
Apply now !!
We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.
Belgravia Leisure is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected].