VIC - Jump! Swim School, South Melbourne - 3205

• Full time role (Hybrid/ WFH Flexible)
• Supportive Culture within the Leisure Industry
• Competitive salary +super +amazing benefits!

About the role

The National Project Manager plays a crucial role in supporting the growth of the business and drive initiatives to improve existing businesses. This position is responsible for being the primary point of contact for franchisees, managing and supporting the opening of new franchise locations, and overseeing various company projects aimed at enhancing operational processes and supporting existing franchisees.

About You

You have proven background and experience in project management or a strong understanding of industry experience which you will use to deliver a broad range of projects to gain improvements across our national business.

You are a strong executor, take charge to drive projects forward with relentless attention to detail. You understand stakeholder management and how to deliver and communicate projects with end-users in mind. Your peers would note your exceptional ability to communicate at all levels from CEO to casual employees and your ability to influence and negotiate as key skills you possess.  You have excellent organisational and time-management skills, with the ability to prioritise tasks and meet deadlines

Key Accountabilities:

• New Site Openings:
• Act as the primary liaison between the company and new franchisees, ensuring a smooth and successful opening process.
• Coordinate with internal teams and external stakeholders to facilitate the setup and launch of new franchise locations.

• Project Management:
• Lead and manage projects related to franchise growth, operational efficiency, and other company initiatives.
• Develop detailed project plans, including timelines, resource allocation, and budget management.
• Monitor project progress, identify potential risks, and implement mitigation strategies to ensure successful project completion.
• Create and maintain comprehensive project documentation, resource and training manuals.

• Operational Efficiency:
• Collaborate with various departments to design and implement programs that enhance operational efficiency across the franchise network.
• Analyse current processes and identify opportunities for improvement to streamline operations and reduce costs
• Support the development and rollout of new systems, tools, and best practices to optimise franchise operations.

• Franchisee Relations:
• Build and maintain strong relationships with existing franchisees, providing support and addressing any operational challenges they may encounter.

• Reporting and Analysis:
• Prepare and present regular reports on project status, franchisee performance, and operational metrics to senior management.

Required Skills and Experience:

• Bachelor’s Degree: A degree in Business Administration, Project Management, or a related field. Advanced degrees or certifications (e.g., PMP) are a plus
• Project Management Experience: Proven track record in project management, preferably within a franchise or multi-location business environment. Demonstrated success in managing franchise openings and supporting franchise operations is desirable
• Franchise Operations Knowledge: Strong understanding of franchise operations and industry best practices is preferred
• Communication Skills: Excellent communication and interpersonal skills, with a proven ability to build rapport with franchisees and effectively collaborate with internal teams.
• Project Management Skills: Demonstrated ability to manage multiple projects simultaneously, prioritise tasks effectively, and work under pressure. Proficiency in project management software and tools is necessary.
• Problem-Solving and Attention to Detail: Strong problem-solving abilities and meticulous attention to detail, with a track record of identifying issues and implementing effective solutions.

If you like the sound of us, then jump in and submit your resume by clicking on the apply now button. We’d love to hear from you!

Belgravia Activities is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected]