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Café Manager at Belgravia Health & Leisure Group Pty Ltd
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Café Manager
VIC, Hepburn Pavilion Cafe - Daylesford 3460
VIC, Hepburn Pavilion Cafe - Daylesford 3460
The Hepburn Bathhouse & Spa is an iconic tourist destination and award winning spa located in the heart of Australia's Spa Capital nestled in the Hepburn Mineral Springs Reserve near Daylesford 90 minutes from Melbourne.
Our Hepburn Pavilion Cafe is conveniently located within the surroundings of the bathhouse and spa to entice our guests with a delicious range of products and even more amazing coffee !
The Role
We are seeking an experienced Cafe Manager to drive the team to achieve our sales targets. In this hands-on role, you will participate in the day to day operation of the café to achieve budgeted sales targets and KPIs.
Reporting to our Customer Service Manager, our Cafe Manager needs to have the highest level of customer service skills.
The primary responsibility of our Cafe Coordinator is to deliver first class service to our patrons ensuring the kiosk operates effectively and efficiently within Health Department Regulations. Always aligning yourself with our Mission, Vision and Values. Key areas of responsibility include:
Ability to lead, coach and inspire a cafe team
Provide excellent customer service to all customers
Provide information on our product range, including promoting healthy food options
Maintaining the appearance and presentation of the café
Replenished condiments as needed
Meet the requirements of the centre’s food safety plan
Ensure all cleaning and maintenance is carried out according to specified quality standards
Follow health and safety guidelines
Cashier experience, taking orders and handling cash
Apply sound cash handling principals and use of Point of Sale (POS) systems
Promote the centre's services and programs to our patrons
Develop and maintain good working relations with patrons
Ability to work mornings, evenings and weekends. Hours may increase during the centre's peak periods
Skills & Attributes:
Positive, friendly, helpful and energetic work style
Coffee making/ barista skills
Ability to be flexible during the centre's peak periods
Best in class customer service skills
Essentials:
Current First Aid (Level 2) & CPR
Current Police Check
Working with Children Check
Food Handling Certificate
Legally entitled to work in Australia
Simply complete the application process by clicking the Apply Now button and we’ll be in touch.
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Print-friendly Job Ad with web address and scannable QRCode
The employer's desired hours for this Job are…
Desired hours shown may exceed the hours actually required if the Job has flexible hours or may be shared with other employees.
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