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Centre Manager

VIC, Jump Swim School - Noble Park 3174

  • Enjoy a great work / life balance with mornings, evenings and weekend shifts
  • Joining a fast growing organisation
  • Future career pathways

This is a great opportunity for passionate and friendly coach who enjoys working with  children and building skills in Gymnastics and Swimming to life!

 

The Role

 

As a Centre Manager for our BK Gym, you will be accountable for the overall success of their business unit, meeting or exceeding financial budgets and KPIs set out in the annual plans and business budgets. The Centre manager drives a safe, inclusive and positive culture of sales, service and operational excellence through strategic planning and staff training.

 

Key accountabilities

  • Achieving or exceeding the centres operational and financial budgets through effective strong member growth and careful cost control
  • Maximising profitability and setting/meeting sales targets including motivating staff to contribute effectively
  • Delivery of sales training and ongoing sales coaching/mentoring of all centre staff
  • Recruiting, training, supervising and appraising staff
  • Resolving customer/parent queries and complaints with a service first attitude
  • Coordination of staff rostering
  • Coordination of staff training and professional development
  • Facilitation of effective communication between and within staff but also with customers
  • Ensuring compliance with health and safety legislation – for staff and customers – including child safety standards
  • Preparing promotional plans and community outreach to drive memberships
  • Liaising with head office and other centre’s management
  • Liaise with Head Coach to maintain a timetable of classes which maximises the use of the facility and considers members’ needs
  • Liaise with Head Coach to implement new programs as appropriate
  • Effective implementation and use of business systems to drive an efficient business operation
  • Coordinating maintenance of gymnastics floor and surrounding areas including Swimming Pool

ESSENTIAL:

  • Customer service mindset
  • Financial management experience
  • Strong sales acumen
  • Fanatical customer service mindset
  • Passionate about children’s development in sport and sporting skills
  • Working with Children Check
  • National Police Check
  • Senior First Aid Certificate
  • CPR Certificate

DESIRABLE:

    • Knowledge of child learn to swim programming and the aquatics industry
    • Knowledge of child gymnastic programs and the gymnastic industry

If you like the sound of us, then jump in and submit your application. We’d love to hear from you!

Apply now !!

 

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.  

 

Belgravia Leisure and Jump! is a place where we can all be ourselves and succeed on merit.  We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected]

 

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