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Customer Service Manager
VIC, BK Gymnastics - Hoppers Crossing 3029

VIC, BK Gymnastics - Hoppers Crossing 3029

  • Great career paths and development with this new Belgravia venture
  • Opportunity to make a real difference to our community 
  • Full time position available

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions!

  

The Centre

Based in Melbourne’s Western suburbs, this will be the one of many BK Gymnastics Centres to come. We're poised for huge growth so the opportunities to work across centres is very real.  Our BK gymnasts will experience a friendly and warm atmosphere with coaches that will guide and encourage them.

 

The Role

 

The role of the Customer Service Manager to implement and maintain facility administration including point of sales, weekly banking, reconciliation reporting and accounts payable & receivable for financial reporting to Head Office. This a full time role and you will be reporting directly to the Centre Manager.

 

Your role is to ensure the highest level of customer service at every interaction of your team and to ensure all operational tasks are completed to the expected business standard.

 

ESSENTIAL:

  • Current First Aid Certificate (Level 2)
  • Current CPR Certificate
  • Working with Children Check (or Equivalent)
  • National Police Check
  • Intermediate computer skills

Key Accountabilities

  • Train and support the reception team
  • Maintain high customer service standards
  • Meet all reporting requirements
  • Maintain attention to detail in all administration tasks
  • Keep all the information in an appropriate format

The Company

 

BK Gymnastics is the latest venture for the Belgravia Group and the realisation of a clear goal from Belgravia founder, CEO and Chair, Geoff Lord:

 

"To positively impact the lives of a million Australian Children

each year through physical activity". 

 

Over recent years, a more sedentary lifestyle and significant population growth in our major cities have led to a rise in obesity and a worrying lack of basic physical skills. The result is that today’s kids may be the first generation with a shorter life expectancy than their parents.

 

BK Gymnastics facilities and programs will be tailored to the needs of the communities in which they are located and will include gymnastics facilities for ‘Learn to Move’ programs and swim centres for ‘Learn to Swim’ programs. They will focus particularly on programs for children aged between 1 and 12 years old, but can be expanded to encompass a wide range of other activities, depending on the specific community needs.

 

The Gymnastics programs will provide the foundation of this physical literacy and, with a customised facility model and authentic gymnastics programs including KinderGym, GymFun, GymSkills and FreeG Kids, and Australian Levels Programs for Men’s and Women’s Artistic Gymnastics.

 

Simply complete the application process by clicking the Apply Now button and we’ll be in touch.

 

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

Belgravia a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected]

 

 

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