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Front of House Officer - Byron Bay
NSW, First Sun Holiday Park - Byron Bay 2481

 

Belgravia PRO is a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks. Belgravia PRO has grown significantly since its conception in early 2018. We have parks in many parts of the country including NSW, VIC and QLD. Belgravia PRO is part of the Belgravia Health and Leisure Group.

 

The Site

 

First Sun Holiday Park is located on the beachfront of NSW's well-known town of Byron Bay. Guests can rent a self-contained cabin, hut, lodge, park their caravans in a powered and un-powered  spot, or pitch their tents on the beautifully landscaped grounds. Belgravia Pro are the proud management company of this site since taking over in October 2019.

 

The Role

 

We are seeking to hire bright and enthusiastic candidates to work in the role of a Front of House Officer at First Sun Holiday Park in Byron Bay. Employment will commence as a casual but consideration for a permanent role will be given to the right candidate. 

 

Reporting to the Park Manager, this role involves delivering exceptional service to our guests - face to face and over the phone - as well as assisting with administrative and cleaning tasks. The role will require you to use the in house accommodation booking system. Full training will be offered. An intermediate computer knowledge would be highly regarded. 

 

About You

You will be friendly, enthusiastic and available to work over a 7 day week roster including weekends, evenings and public holidays.

 

You will bring to the role:

  • Fantastic customer service;
  • Professional and personable telephone manner;
  • Experience with computerised booking systems and good computer skills;
  • Willingness to learn and apply our systems and processes;
  • Experience handling cash and EFTPOS transactions;
  • Flexible attitude to hours, including availability on weekends and at short notice.
  • Ensure the cleaning is completed in a timely manner
  • Ability to work in a team environment

ESSENTIAL:

  • Experience in a similar role essential
  • First Aid Level 2
  • Current CPR
  • National Police Check clearance upon on-boarding
  • Working with Children's Check NSW or equivalent
DESIRABLE:
  • NewBook experience (Accommodation booking system) 
  • A similar accommodation booking software program/system

 If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in this environment, we want to hear from you!

 

 

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.  

 

BelgraviaPRO is a place where we can all be ourselves and succeed on merit.  We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected]

 

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