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Food & Beverage Attendant, Wai Ariki Hot Springs & Spa

New Zealand, Wai Ariki Hot Springs & Spa - Rotorua 3010

  • An unforgettable, authentic, world-class guest experience 
  • Brand new facility – Hot Springs and Spa 
  • Rotorua – the beating heart of the North Island 

“Ko te ihu o te waka kei Maketu, ko te kei o te waka kei Tongariro” 


Handed down through generations, journey back in time and experience an exquisite series of age-old healing practices in a setting that calms the mind.  As a sense of place, we pay homage to those who have walked before us, our tipuna, offering a beautiful selection of rituals drawn down from Ngati Whakaue Maori Culture, traditions, and nature’s own Aotearoa.


Welcome to Wai Ariki – a world class unique cultural and spa treatment experience that is proudly Ngati Whakaue Maori.  This brand-new facility is a jewel in Rotorua’s crown, bringing together the historic healing qualities of the geothermal waters with our unique Ngati Whakaue Maori culture to bring a truly outstanding experience to visitors, within a spectacular setting.  


About the Role


This is a unique opportunity, guided by a strong Ngati Whakaue Maori cultural story to establish a world class Spa and Wellness facility.  Kaupapa Ngati Whakaue Maori principles, (manaakitanga, whanaungatanga and aroha) underpin the Spa’s unique ‘point of difference’ and authenticity.


The Food and Beverage Attendant(s) deliver the day-to-day food and beverage services of the café while exceeding guest expectations with an exceptional food and beverage offering that showcases the authentic cultural experience at Wai Ariki. The Food and Beverage Attendant ensures the service is delivered to high standards of food safety and hygiene.


Key Accountabilities

  • Deliver all food and beverage services and support day to day operations in the café within the guidelines provided
  • Deliver a high standard of food quality and presentation
  • Keep café area clean and presentable to a 5 star standard
  • Adhere to all relevant food health and safety guidelines
  • Provide the highest level of guest experience
  • Help ensure waste is minimised
  • Ensure all sales and cash handling procedures are followed
  • Ensure compliance to sale of liquor regulations


  • Demonstrated minimum two-year experience in a similar role
  • Relevant qualification in food handling
  • NZ Police check


  • First Aid Certificate
  • Liquor licence/duty manager licence highly regarded
  • Ability to understand and speak Te Reo Maori

This is an outstanding and unique opportunity to leave your mark on this new business. If you believe you have the required skills and are excited about the opportunity, we would love to hear from you.


Click the Apply Now button and upload a covering letter and CV.


Belgravia Leisure is a place where we can all be ourselves and succeed on merit.  We encourage applications from LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected] 

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