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Spa Therapist, Wai Ariki Hot Springs & Spa

New Zealand, Wai Ariki Hot Springs & Spa - Rotorua 3010

  • An unforgettable, authentic, world-class guest experience 
  • Brand new facility – Hot Springs and Spa 
  • Rotorua – the beating heart of the North Island 
  • $29 - $35 per hour depending on experience and qualifications

“Ko te ihu o te waka kei Maketu, ko te kei o te waka kei Tongariro” 


Handed down through generations, journey back in time and experience an exquisite series of age-old healing practices in a setting that calms the mind.  As a sense of place, we pay homage to those who have walked before us, our tipuna, offering a beautiful selection of rituals drawn down from Ngati Whakaue Maori Culture, traditions, and nature’s own Aotearoa.


Welcome to Wai Ariki – a world class unique cultural and spa treatment experience that is proudly Ngati Whakaue Maori.  This brand-new facility is a jewel in Rotorua’s crown, bringing together the historic healing qualities of the geothermal waters with our unique Ngati Whakaue Maori culture to bring a truly outstanding experience to visitors, within a spectacular setting.  


About the Role


This is a unique opportunity, guided by a strong Ngati Whakaue Maori cultural story to establish a world class Spa and Wellness facility.  Kaupapa Ngati Whakaue Maori principles, (manaakitanga, whanaungatanga and aroha) underpin the Spa’s unique ‘point of difference’ and authenticity.


The Spa Therapist will deliver unrivalled customer care and skilled expertise in all guest encounters from treatment delivery and retail recommendations.  Aside from being responsible for the consistent delivery of exceptional spa services, the Spa Therapist is also responsible for the general upkeep of the spa facility including cleanliness, order and demonstrates a commitment to standard operational practises.


Key Accountabilities

  • Deliver all spa services and support the day-to-day operations in the Sanctuary Spa within the guidelines provided
  • Deliver a high standard of service delivery and presentation
  • Ensure working spaces are clean and presentable to a 5-star standard
  • Adhere to all relevant spa health and safety guidelines
  • Provide the highest level of guest experience
  • Help ensure product waste is minimised


  • New Zealand Certificate in Spa Therapy (Level 5)
  • New Zealand Diploma in Beauty Therapy (Level 5)
  • New Zealand Diploma in Wellness and Relaxation Massage (Level 5)
  • New Zealand Certificate in Beauty Therapy (Level 4)


  • Ability to understand and speak Te Reo Maori
  • Sound knowledge and understanding of tikanga and Te Ao Maori
  • An understanding of Ngati Whakaue Culture
  • An understanding of Te Whare Tapa Wha model

This is an outstanding and unique opportunity to leave your mark on this new business. If you believe you have the required skills and are excited about the opportunity, we would love to hear from you.


Click the Apply Now button and upload a covering letter and CV.


Belgravia Leisure is a place where we can all be ourselves and succeed on merit.  We encourage applications from LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected] 

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