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Guest Experience Officer
NSW, Moree Artesian Aquatic Centre - Moree 2400

NSW, Moree Artesian Aquatic Centre - Moree 2400

  • Work in a fun, exciting Leisure Centre 
  • Employee Benefits – Gym, Swim and Group Fitness Membership and other rewards 
  • Excellent career opportunities in a supportive team environment 

Are you a people person who has an interest in recreation and leisure and can see yourself leading a team of customer service staff at Moree’s most famous tourist attraction? 

The Role

 

Our Guest Experience Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Guest Experience Officers is to deliver first class services to our customers ensuring it’s in line our Mission, Vision and Values. Key areas of responsibility include:

  • Provide excellent customer service to all customers, both in person and over the telephone 
  • Apply sound cash handling principals and use of Point of Sale (POS) systems
  • Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
  • Promote the centres services and programs to customers and accept customer bookings and enrolments
  • Develop and maintain good working relations with customers
  • Promote and exercise good public relations at all times
  • Opening/closing of the centre in accordance with security and safety procedures.

Skills & Attributes:

  • Positive, friendly, helpful and energetic work style
  • Computer literacy, familiarity with software packages and point of sale systems
  • Experience in the leisure industry is desirable.
  • Current First Aid Certificate (Workplace Level 2).
  • Current CPR Certificate.
  • Police Check
  • Working with Children Check

Previous experience is a similar role is desirable, but candidates with a friendly attitude and a customer service mindset are encouraged to apply!

 

The Company

 

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand. 

 

If you like the sound of us, then jump in and submit your application. We’d love to hear from you!

Apply now !!

 

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.  

 

Belgravia Leisure is a place where we can all be ourselves and succeed on merit.  We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected]

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