Help
Print-friendly Job Ad with web address and scannable QRCode  
Customer Service Officer
NSW, Sydney Inner West Aquatic & Leisure Facilities - Multiple Sites

Cabarita Swimming Pool, Cabarita NSW 2137

Drummoyne Swimming Centre, Drummoyne NSW 2047

 

  • Great career paths and development with an entrepreneurial organisation 
  • Enjoy a great work / life balance with mornings, evenings and weekend shifts
  • Free facility access

This is a great opportunity for qualified Duty Managers who value water safety and love working with people, to provide leadership and coaching to our team.

 

 

The Company

 

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 150 locations across Australia and New Zealand. 

 

We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen.  With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

 

Our centres

 

Cabarita Swimming Pool and Drummoyne Swimming Centre are suited in the  inner west suburbs of Sydney and consists of a 50 mt heated pool, kiosk and community areas, respectively across both centres. We are gearing up to re-open our seasonal pools on 1st September and are seeking some outstanding candidates to create a wonderful experience for our patrons and community members.

 

The Role

 

Seeking expressions of interest for multiple Customer Service Officers positions. Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first class services to our customers ensuring it’s in line our Mission, Vision and Values.

 

Key areas of responsibility include:

  • Provide excellent customer service to all customers, both in person and over the telephone 
  • Apply sound cash handling principals and use of Point of Sale (POS) systems
  • Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
  • Promote the centres services and programs to customers and accept customer bookings and enrollments
  • Develop and maintain good working relations with customers
  • Promote and exercise good public relations at all times
  • Opening/closing of the centre in accordance with security and safety procedures.

 

Skills & Attributes:

  • Positive, friendly, helpful and energetic work style
  • Computer literacy, familiarity with software packages and point of sale systems
  • Experience in the leisure industry is desirable.
  • Current First Aid Certificate (Workplace Level 2).
  • Current CPR Certificate.
  • Police Check
  • Working with Children Check
  • Legally entitled to work in Australia 

Previous experience is a similar role is desirable, but candidates with a friendly attitude and a customer service mindset are encouraged to apply!

 

 If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a health training environment, we want to hear from you!

 

We are not asking for a resume from you. Simply complete the application process by clicking the apply now button and we’ll be in touch.

 

  View Map

  View Further information…

Print-friendly Job Ad with web address and scannable QRCode  

  The employer's desired hours for this Job are…

Desired hours shown may exceed the hours actually required if the Job has flexible hours or may be shared with other employees.