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Customer Service Officer
VIC, BK Gymnastics - Bacchus Marsh 3340

VIC, BK Gymnastics - Bacchus Marsh 3340

  • Great career paths and development with this new Belgravia venture
  • Opportunity to make a real difference to our community 
  • Multiple Casual positions available

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions

 

The Role

 

Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures.

 

The primary responsibility of our Customer Service Officers is to deliver first class services to our customers ensuring it’s in line our Mission, Vision and Values.

 

Key areas of responsibility include:

  • Provide excellent customer service to all customers, both in person and over the telephone 
  • Apply sound cash handling principals and use of Point of Sale (POS) systems
  • Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
  • Promote the centres services and programs to customers and accept customer bookings and enrolments
  • Develop and maintain good working relations with customers
  • Promote and exercise good public relations at all times
  • Opening/closing of the centre in accordance with security and safety procedures.

Skills & Attributes:

  • Positive, friendly, helpful and energetic work style
  • Strong admin skills
  • Computer literacy, familiarity with software packages and point of sale systems
  • Experience in the leisure industry is desirable
  • Current First Aid Certificate (Workplace Level 2)
  • Current CPR Certificate
  • Police Check
  • Working with Children Check

The Company

Belgravia Kids (BK) is the latest venture for the Belgravia Group and the realisation of a clear goal from Belgravia founder, CEO and Chair, Geoff Lord:

 

"To positively impact the lives of a million Australian Children each year through physical activity". 

 

Over recent years, a more sedentary lifestyle and significant population growth in our major cities have led to a rise in obesity and a worrying lack of basic physical skills. The result is that today’s kids may be the first generation with a shorter life expectancy than their parents. 

 

TO APPLY:

Simply complete the application process by clicking the Apply Now button and we’ll be in touch.

 

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.  

 

Belgravia Kids is a place where we can all be ourselves and succeed on merit.  We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected].

 

  Casual / Temp

    Bacchus Marsh VIC

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   Posted 30 May 24

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  The employer's desired hours for this Job are…

The hours shown may exceed the hours actually required if the Job has flexible hours or will be shared with other employees.