VIC, Belgravia Leisure Head Office - Bayswater 3153

Are you a highly organised, purpose-driven team member with exceptional attention to detail who thrives on improving systems, supporting teams and delivering exceptional client experiences?

We are seeking an Allied Health Operations Coordinator to play a pivotal role in supporting the growth and consistency of our Allied Health services across Belgravia Leisure. This is an exciting opportunity to contribute to a national health strategy focused on improving community health and happiness.

About the role

Reporting to the Allied Health Manager, this role provides centralised operational and administrative support to ensure our services run efficiently, compliantly and with a strong client focus. You will work closely with practitioners, venue teams and stakeholders to streamline workflows, support processes and enhance service delivery across multiple venues. 

Key Responsibilities

• Coordinate client intake and onboarding, ensuring timely and accurate communication and documentation
• Support bookings, cancellations and waitlists to maximise utilisation of clinical services
• Assist with financial administration including invoicing oversight, portal monitoring and basic debt follow-up
• Support relationships with third party providers
• Contribute to improving systems, templates and operational workflows across sites
• Provide administrative support to practitioners to improve efficiency and enhance client experience 

About you

You are a proactive and solutions-focused coordinator who enjoys creating structure and improving systems. You bring:

• Experience in administration, coordination or client services (health or allied health desirable)
• Strong organisational skills with the ability to manage competing priorities
• Confidence working with scheduling systems and financial administration tools
• High attention to detail and commitment to accuracy
• Clear, professional and client-centred communication
• Understanding of funding models such as NDIS or similar (highly regarded)
• A collaborative and compassionate approach to supporting both clients and teams 

Why join us?

At Belgravia Leisure, our Allied Health team is committed to delivering accessible, evidence-based care that improves health outcomes across the communities we serve. You will be part of a supportive and innovative team environment where your contribution directly impacts service quality, operational excellence and client experience.

We offer:

• The opportunity to contribute to a growing national allied health strategy
• A collaborative, values-driven team culture
• Ongoing development and the ability to shape operational improvements
• Meaningful work that supports healthier, more connected communities

Our commitment

We are committed to diversity, inclusion and creating safe environments for our people and communities. We encourage applications from people of all backgrounds and experiences.

If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a health training environment, we want to hear from you!

Simply complete the application process by clicking the Apply Now button and we’ll be in touch.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.