VIC, Tawonga Tourist Park - Tawonga 3697

• Experienced Holiday Park Manager Individual or management team
• Be part of a dynamic and growing team
• Includes subsidised accommodation – full personal use 3BR residence

An exciting opportunity to work at in beautiful Alpine region of Victoria

Tawonga Tourist Park.

The Location

Nestled amongst beautiful trees in the base of the Alpine Shire mountains directly on the Kiewa River, the Park provides many delights both in the water and on land, all year round. Tawonga Tourist Park is an easy drive from Albury/Wodonga, Wangaratta and surrounding historic townships. Proudly managed by Belgravia Pro this park reopened in April 2023 is perfect for an affordable holiday.

The Role

To provide leadership and direction to all staff and ensure delivery of industry best practice services. The Park Manager is responsible for the management of day-to-day operations in accordance with the relevant documentation and for the maximum benefit of all stakeholders including guests, staff, and the company.

Level 5 Hospitality Industry (General) Award 2020

FT annualised agreement with subsidised 3-bedroom on-site residence with full personal use Uniform and safety wear provided with mobile phone provision

About You

An experienced individual or management team, who are highly customer focused, commercially minded to drive business development and a creative flare for local marketing and community engagement. Equally passionate about tourism, environment and culture whilst delivering exceptional guest first experiences.

You will be friendly, enthusiastic with a demonstrated ability to work effectively both independently and lead a team. You are energetic with a hands-on approach, with attention to detail and guest first experience approach. You possess proven experience in a similar role and available to work a flexible roster over a 10-day roster cycle including weekends, evenings, and public holidays.

If applying as a management team - other currently available roles include Full time Grounds Maintenance Manager, Casual Front House officer & Guest Service Officer, please reference if applying as a team in each application.

Selection Criteria

• Previous Park Manager experience desired
• Proven experience in a similar role 
• Familiarity with RMS 9+ computerised booking system and good computer skills 
• Well-developed communication, organisation, administration, and management skills
• Demonstrated ability to interact with stakeholders in a professional manner 
• An energetic and enthusiastic, hands-on approach 
• Outstanding customer service 
• Willingness to learn and apply our systems and processes 
• Availability to work across a 7–10-day roster including public holidays, weekends, early mornings, and evenings

Essential

• Holiday Accommodation / Tourism experience
• First Aid Level 2 and Current CPR
• Current Australian Police Check (within 3 months)
• Working with Children's Check or equivalent
• Australian Driver's Licence
• Legally entitled to work in Australia

Key Accountabilities

• Being accountable for all business operation and guest experience
• Be hands-on and possess a positive can-do attitude
• Ability to problem solve in a fast-paced environment
• Recruit, train & lead a hospitality team to meet the requirements of the business
• Be accountable for the financial outcomes of the business
• Achievement of agreed KPI's

The Company 

BelgraviaPRO is a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks, we are also offering Park Manager training through the company’s very successful RTO. 

Park management presents exciting, flexible and highly rewarding careers. Belgravia PRO is rapidly growing and is looking for a passionate & inspiring individuals or management team to manage these Parks.

If you are passionate about business development and providing exceptional visitor experiences as a Park  Manager  we want to hear from you!  

Submit your resume and cover letter by clicking on the apply now button.  

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.