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Systems Administrator
VIC, Bayswater Head Office Location
Internal Recruitment Advertisement
An exciting opportunity has risen within our head office Links team.
If you are currently performing Links systems tasks at your site and would like to expand your skills and knowledge of the Links systems? This is the position for you !
Fixed Part time position (min 15 hours per week)
Supported by our Business Systems Manager
Approx contract period: 10th June 2019 - 10th January 2020
The Role
This position will provide system administration and support to all sites and head office of Belgravia Leisure. The Systems Administration Officer is responsible for the implementation, upkeep, reliable and consistent configuration of relevant Point of Sale (POS) software. You will maintain the integrity of the POS database(s) through adequate security management and by following the directives of the Business Systems Manager. The Systems Administration Officer will ensure that systems operate to the highest capabilities in order to achieve business objectives. This role will also require you to assist with integrations between POS and other software systems utilised by the organisation.
The position is primarily located at our Bayswater head office however working remotely some of the time is a possibility. Some site visits may be required for time to time for projects, integrations, training, site set up and or meetings
Key Accountabilities
Data entry to manage the integrity of the database(s), maintain security groups and authorities in the Company’s POS software solutions(s).
Facilitate Operational and Centre/Facility requests in a timely manner to meet the admin Service Level Agreements.
Provide support to staff at all sites and head office, including training users and developing work instructions.
Perform installation, setup, configuration and administration for all aspects of the POS software solution(s), and other peripheral systems and hardware related to or integrated with the POS software.
Assist the Business Systems Manager with projects related to the POS software and database(s), including but not limited to integrations.
Ensure all POS software updates and corresponding changes are completed and communicated to the Company.
Deliver the upkeep and consistent configuration of the POS solution(s) to ensure the consistency and standardised use of the software solution(s).
Liaise with third parties and vendors / software providers to seek support for the POS software.
Audit sites and the database(s) to ensure compliance with organisational wide system initiatives.
ESSENTIAL:
Excellent customer service skills
Be a proactive problem solver
Keen eye for detail
Be a forward thinker
A can-do attitude
Time management skills
Possess strong written and verbal communications skills
Ability to communicate and work with a small team of “Champion” users of the system to ensure all software and system updates and corresponding changes to work process are completed consistently and smoothly across all sites.
Ability to train others and develop work instructions.
Ability to liaise with internal and external stakeholders.
Current First Aid
Current CPR
Current Working with Children's check
DESIRABLE:
Operational experience in a Leisure Centre.
Experience completing administration tasks in the Company’s POS software solution(s).
Ability to communicate issues with POS in plain language to non-technical people.
To submit your interest for this role, simply click on the "Apply now" button
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