• Lead multiple tourism and holiday park operations
• Drive commercial growth, performance and continuous improvement
• Coach high-performing Park Managers and regional teams

Lead a multi-site tourism portfolio, drive commercial performance, develop leaders and deliver exceptional operational outcomes.

Are you a commercially astute operations leader with a passion for driving performance across multiple sites?

Belgravia Parks is seeking an experienced Business Operations Manager to lead a diverse regional portfolio of tourism and holiday park facilities. Reporting to the Chief Operating Officer – Tourism, this pivotal leadership role will drive operational excellence, commercial success, guest experience standards, and continuous improvement across multiple locations.

This is an exciting opportunity for a strategic and hands-on leader who thrives in fast-paced environments, enjoys developing high-performing teams, and can balance operational, financial, and stakeholder priorities.

The successful incumbent may be based in Victoria, with flexibility to travel to South Australia as required.

What You'll Be Doing

• As the Business Operations Manager, you will:
• Lead operational performance across a multi-site tourism portfolio
• Coach, mentor and develop a team of Park Managers to achieve excellence
• Drive financial performance through budgeting, forecasting and KPI management
• Ensure compliance with safety, risk, governance and contractual obligations
• Support business growth, contract retention and new opportunities
• Build strong relationships with Councils, community stakeholders and key partners
• Identify and implement continuous improvement initiatives and operational efficiencies
• Oversee capital works programs and asset performance across the portfolio
• Use data and insights to inform decision-making and enhance business outcomes

What You'll Bring

• To be successful in this role, you will have:
• Extensive experience managing multi-site or multi-unit operations
• Proven success delivering strong commercial and financial outcomes
• Strong financial acumen, including budgeting, forecasting and performance analysis
• Demonstrated ability to lead, engage and develop high-performing teams
• Experience managing complex stakeholder relationships
• Excellent communication, coaching and influencing skills
• A proactive and solutions-focused approach to continuous improvement

Desirable Experience

• Tourism, hospitality, holiday parks or facilities management experience
• Community-focused or contract management environments
• Exposure to Power BI or similar reporting platforms
• Knowledge of grounds, horticulture or asset management operations

Why Join Belgravia Parks?
At Belgravia Parks, you'll be part of a purpose-driven organisation that creates exceptional experiences for guests and communities across Australia. We are committed to innovation, operational excellence, inclusion, and developing our people to achieve outstanding results.

Required Checks & Certifications

• Current First Aid and CPR Certification
• Working with Children Check (or equivalent)
• National Police Check

This role offers the opportunity to make a significant impact through leadership, business improvement, and strategic growth initiatives within a thriving and expanding portfolio.

If you're an experienced multi-site leader ready to drive operational excellence and commercial success, we'd love to hear from you. Apply now.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes: 

-        A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone. 

-        Allowing a short video submission describing their application for the job

-        Allowing a support person during an interview

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check. 

https://belgraviagroup.com.au/childsafe#statement